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Onboard - Tourism Operator's Handbook for the Great Barrier Reef

Key Agency Contacts

Marine Park management

Related agencies

All of the agencies who are working with you to protect the Great Barrier Reef are here to help you if you have any further queries. Many also have regional contact points in the Far Northern, Cairns and Cooktown, Townsville and Whitsundays and Mackay/Capricorn regions.

There are also dedicated Hotline Numbers for reporting serious incidents and suspected infringements.

Great Barrier Reef Marine Park Authority

2-68 Flinders Street
PO Box 1379
TOWNSVILLE QLD 4810

Phone: (07) 4750 0700
Fax: (07) 4772 6093
Website: www.gbrmpa.gov.au
Email: info@gbrmpa.gov.au

GBRMPA Tourism and Recreation Section

Phone: (07) 4750 0775
Fax: (07) 4772 6093
Email: tourrec@gbrmpa.gov.au

GBRMPA Environmental Assessment and Management Section (includes Permits)

Phone: (07) 4750 0700
Fax: (07) 4772 5289
Email: permitenquiry@gbrmpa.gov.au

GBRMPA Environmental Management Charge Section (EMC)

Phone: (07) 4750 0702
Fax: (07) 4750 0289
Email: emc@gbrmpa.gov.au

GBRMPA Cruise Ship Anchorage Bookings

Email: cruise.bookings@gbrmpa.gov.au (preferred)
Phone: (07) 4750 0775
Fax: (07) 4772 6093

GBRMPA Regional Engagement and Planning

- see also regional offices in the Far Northern, Cairns and Cooktown, Townsville and Whitsundays and Mackay/Capricorn

Central Office (main GBRMPA office)
Phone: (07) 4750 0738
Fax: (07) 4772 6093

Email: repadministration@gbrmpa.gov.au

Field Management Coordination Unit

PO Box 6213
TOWNSVILLE MC QLD 4810

Phone: (07) 4726 0510
Fax: (07) 4726 0554
Email: compliance@gbrmpa.gov.au

Department of Environment and Natural Resource Management (DERM) including Queensland Parks and Wildlife Service (QPWS)

Contact our regional offices in the:

or

Head Office
PO Box 15155
CITY EAST QLD 4002

Phone: (07) 3227 7111
Fax: (07) 3227 7950
Website: www.epa.qld.gov.au

  • Emergencies & Marine Pollution: 1300 130 EPA (i.e. 1300 130 372) (24 hours)
  • Licences and permits: 1300 368 326

Australian Customs Service

20-22 The Circuit
Brisbane Airport
BRISBANE QLD 4001

Phone: (07) 1300 558 287
Fax: (07) 3835 3199
Website: www.customs.gov.au
Email: information@customs.gov.au

  • Information Centre Toll Free: 1300 363 263
  • To report suspicious border activities: 1800 06 1800 (24 hours)

Australian Institute of Marine Science

PMB 3 Townsville MC
TOWNSVILLE QLD 4810

Phone: (07) 4753 4444
Fax: (07) 4772 5852
Website: www.aims.gov.au
Email: web@aims.gov.au

Australian Maritime Safety Authority

PO Box 10790
Adelaide Street
BRISBANE QLD 4000

Phone: (07) 3001 6800
Fax: (07) 3001 6801
Website: www.amsa.gov.au
Email: brisbane@amsa.gov.au

  • Search and Rescue Aviation Free call: 1800 815 257
  • Marine Search and Rescue and Marine Pollution Free call: 1800 641 792

Australian Quarantine and Inspection Service

PO Box 222
HAMILTON CENTRAL QLD 4007

Phone: (07) 3246 8755
Fax: (07) 3246 8639
Website: www.aqis.gov.au
Email: qld.aqis@aqis.gov.au

  • Toll Free 1800 020 504

Australian Reef Pilots

GPO Box 477
BRISBANE QLD 4001

Phone: (07) 3666 4000
Fax: (07) 3666 4040
Website: www.reefpilots.com.au
Email: operations@reefpilots.com.au

Bureau of Meteorology

Brisbane Office
GPO Box 413
BRISBANE QLD 4001

Phone: (07) 3239 8700
Fax: (07) 3220 0221
Website: www.bom.gov.au

  • Cyclone information recorded message: 1300 659 212
  • Maritime Forecasts recorded message: 1300 360 427

Department of the Sustainability, Environment, Water, Population and Communities

The Secretary
Department of the Sustainability, Environment, Water, Population and Communities
GPO Box 787
CANBERRA ACT 2601

Phone: (02) 6274 1111
Fax: (02) 6274 1600
Website: www.environment.gov.au

Ecotourism Australia

PO Box 881
FORTITUDE VALLEY QLD 4006

Phone: (07) 3252 1530
Fax: (07) 3257 0331
Website: www.ecotourism.org.au
Email: admin@ecotourism.org.au

Maritime Safety Queensland

(part of Queensland Transport)

- see also Harbour Master regional offices in the Far Northern, Cairns and Cooktown, Townsville and Whitsundays and Mackay/Capricorn

Head Office
GPO BOX 2595
BRISBANE QLD 4001

Phone: (07) 3120 7462
Fax: (07) 3120 7499
Website: www.msq.qld.gov.au
Email: msqmail@msq.qld.gov.au

  • Marine Incidents - Advice and Reporting:
    • Brisbane Region: (07) 3305 1700 (24 hours)
    • Gladstone Region: (07) 4973 1208 (24 hours)
    • Mackay Region: (07) 4956 3489 (24 hours)
    • Cairns Region: (07) 4052 7470 (24 hours)
  • Marine Pollution: (07) 3120 7496 (24 hours)
  • Notice to Mariners: (07) 3120 7400

Museum of Tropical Queensland

70-102 Flinders Street
TOWNSVILLE QLD 4810

Phone: (07) 4726 0600
Fax: (07) 4721 2093
Website: www.mtq.qm.qld.gov.au
Email: info@mtq.qm.qld.gov.au

Queensland Boating and Fisheries Patrol

(part of Queensland Department of Primary Industries and Fisheries)

- see also regional offices in the Far Northern, Cairns and Cooktown, Townsville and Whitsundays and Mackay/Capricorn

Head Office
GPO Box 46
BRISBANE QLD 4001

Phone: (07) 3224 2282
Fax: (07) 3229 6079
Website: www.dpi.qld.gov.au
Email: callweb@dpi.qld.gov.au

  • Fishwatch hotline: 1800 017 116

Queensland Department of Employment, Economic Development and Innovation (including Queensland Fisheries)

Head Office
GPO Box 46
BRISBANE QLD 4001

Phone: (07) 3404 6999
Fax: (07) 3404 6900
Website: www.dpi.qld.gov.au/fishweb

  • Call Centre (Qld Only): 13 2523

Torres Pilots

PO Box 674
BULIMBA QLD 4171

Phone: (07) 3217 9544
Fax: (07) 3217 9722
Website: www.torrespilots.com.au
Email: operations@torrespilots.com.au

Tourism Queensland

GPO Box 328
BRISBANE QLD 4001

Phone: (07) 3535 3535
Fax: (07) 3535 5438
Website: www.tq.com.au
Email: info@tq.com.au

© Great Barrier Reef Marine Park Authority